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 Payments
  We currently accept American Express, MasterCard, Visa and Discover. There will be no surcharge for the use of credit cards, and your card is not billed until you order is shipped. Cashier’s checks, and money orders are also acceptable for payment. Make checks or money orders payable to SI03, Inc. and send along with your order to:

SI03, Inc.
PO Box 1715
Cape Girardeau, MO 63702
Attn. Order Processing

Please make sure that your shipping address and phone number are included in your order. WE DO NOT ACCEPT PERSONAL CHECKS OR SHIP COD (Cash On Delivery). We cannot guarantee immediate availability of the product at the time we receive your payment and order summary.

 
 Cancellation Policy
  If you wish to cancel an order before it is shipped, there is no restocking fee charged. If you need to cancel an order that has already shipped, you will need to notify us of your intent to cancel and we will only charge you for the shipping charge of the order. If delivery is attempted, you will need to refuse the parcel; once it is received back into our receiving department and processed we will make the shipping adjustment to your order. The difference will be credited to your account upon receipt of the refused product.
 
 Sales Tax
 

Applicable sales tax will be charged on all orders to be delivered within the state of Missouri.

   
 International Orders
 

International orders are not accepted. Only US and Canadian Orders.

For details, please contact our order processing department by e-mail at:

orders@si03.com Or Call: (866) 333-SI03

 
 Shipping
  All credit card orders placed before 2:00 PM Central Standard Time on products in stock, on any business day, will normally be shipped that same day by UPS, subject to credit approval. If your shipping and billing address are different, please make this clear; otherwise shipping may be delayed because of verification requirements. We encourage our customers to use the same billing address for shipping as it speeds up the processing time.

Shipping charges are $5.00 for any retail order under $75.00--UPS Ground shipping is provided as the standard service. If your order is over $75.00 you will receive FREE UPS Ground shipping. Our standard method of shipping on all domestic retail orders is UPS Ground. Please note: UPS 2nd Day to anywhere in the U.S. is available for an additional shipping charge of $18.00.

UPS Next Day delivery is available in most areas of the contiguous United States; please call for a shipping quote.

NOTE: UPS will not deliver to P.O. Box addresses. If you require your product to go to a P.O. Box you will receive it in 5-7 business days via United States Postal Service.

Shopping online is a convenient and easy way to obtain great deals. The computer industry has dramatically changed since the existence of e-commerce. Consumers no longer have to settle for high prices and low inventory from local retailers. There is only one disadvantage to mail order-- Shipping Costs. With the existence of auction companies and search engines, many companies are deliberately deceiving customers. On these search engines, companies are listed in order by price. The outcome is that they lower their prices on the product to obtain better position on the search engine and mark up shipping costs to make a profit. The shipping charge you incur to receive our products via UPS Ground is a flat fee of $5.00 for all retail orders under $75.00 and FREE for all orders over $75.00 within the United States.**
**For U.S. orders only-check below for international shipping.

 
 Security Policy
  Our Security Policy guarantees that your personal information is safe and secure. Every credit card purchase you make at our site is backed by this guarantee.

Explanation of Security Features

We use Secure Socket Layer (SSL), which is an industry standard and one of the best security encryption protocols available today for secure e-commerce transactions. SSL encrypts all of your personal information, including credit card numbers, name and address, so that they cannot be read as the information travels over the Internet. At SI03, Inc. we stay informed of developments on the Internet and on Internet security so that we can ensure that our security software is always the latest and most up to date. 

[Note: An additional "security" feature is that we will ship only to the address that your bank has on file for the credit card you are using. This means that if someone other than you tries to use your credit card number, they will not be able to order and receive those goods. If for any reason you want an item to be shipped to some address other than your credit card address, a customer service representative will contact you by telephone as a final check before the item is shipped.]

All of your personal information is used only to ensure the smooth processing of orders that you have placed. Our staff uses this information mainly for contacting customers in our ongoing business to ensure quality customer service.

Passwords offer additional protection. Once you have an account and a password, purchasing products and checking the status of your order becomes even simpler--as simple as typing in your email address and password. The use of your password ensures that only you can order products under your name.

   
 Privacy
  Because we value our customers and respect their privacy, all personal information provided for order processing is used only to ensure a wonderful e-commerce experience for you. Your information is intended solely for use by our customer service department in their pursuit of achieving the highest level of customer satisfaction possible.

We promise NEVER to sell any list containing customer information of any sort.



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